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…well, maybe not that fast, but we will reply within 24 hours.
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Check the FAQs first BELOW, then contact the right person on our team should you still have questions — we’re all ears (and bubbles).
General CONTACT
NYC Show Contact
Tour contact
Box Office
212-239-6200
Group Sales
866-302-0995
Birthdays
866-302-0995
Have a Question?
Frequently Asked Questions
This show is fun for the whole family and appropriate for ages 2 to 102!
Approximately 60+ minutes with no intermission.
- Wed: 11am and 2pm
- Fri: 7pm
- Sat: 11am, 2pm, 4:30pm
- Sun: 12pm and 3pm
- Holiday performance schedule coming soon
IMPORTANT: Check with Telecharge for up to date information and times.
Full calendar can be viewed HERE.
We recommend booking convenient and affordable parking in advance through SpotHero, the nation’s leading parking reservations app. To reserve your parking spot, visit the New World Stages parking page and book a spot with rates up to 50% off drive-up.
The use of cameras, video equipment is allowed during the showor – however, it’s very important that all flash photography / video is turned off. Flash is strictly prohibited. Share your photos on social media and tag us
Yes! New World Stages is wheelchair and elevator accessible. The “Access Information” tab on the Telecharge show page provides information on access into the theatre, as well as specific locations of wheelchair, transfer arm, and companion seating. To search for seats, go to “Find Tickets” and click on “Wheelchair-Only Locations & Transfer Arm Seats.” If you need assistance purchasing wheelchair or transfer arm seating, contact Telecharge Access Services at 212-239-6222.
Late seating will be at the discretion of the house manager. Please note that latecomers may not be able to access their purchased seats.
Yes! There is merchandise available for purchase at the theatre before and after the performance. We also have an online store.
Yes! There is a Me In A Bubble photo available for purchase before and after the performance.
Contact Melody Yang HERE to suggest your city for our next tour location.
Ticketing Questions
For tickets confirmed within 14 days of the performance date, e-tickets will be emailed no later than 24 hrs prior to the performance. Otherwise, e-tickets will be delivered to the email address you provide, directly from Telecharge 14 days prior to the performance date. From the link provided in the email, print tickets or present on phone at the venue on the day of the performance.
Box Office Hours: Monday: 1pm – 8pm, Tuesday: 1pm – 7pm, Wednesday: 1pm – 8pm, Thursday: Noon – 8pm, Friday: 1pm – 8pm, Saturday: 10am – 8pm, Sunday: 10am – 7pm
$70 – $110.50
Contact Broadway Inbound at 866-302-0995 or CLICK HERE.
There are no refunds or exchanges. Please contact your point of purchase for further details.
Lapseats are available for purchase for children under 2 for $20 at the box office on the day of the performance.